Looking for Hidden Opportunities
One of the main principles of the quality management system is constant improvement. It helps us find new opportunities for improving our products and services, to meet the high demands of customers and understand future needs and expectations. For the last three years, we have worked to meet these demands and expectations using the KARAT ERP system; this year, we took the tool even further by starting to use the production planning module.
We are glad that we managed to set up our information system to better follow up on the processes across the entire company. That is why we decided to have our company audited by an independent and certified ISO 9001:2015 auditor. Our goal was to find out where our strengths and weaknesses lie.
Professionalism in Compliance with ISO
We are delighted that we have shown a high level of professional, technical and legislative competence and responsibility for individual activities (processes) during the June audit. We have proven that we systematically monitor risks so that we can eliminate and curtail them in time. We put emphasis on reduction and prevention of undesirable occurrences.
All the steps we have taken this year, the year of the 25th anniversary of the foundation of our company, are meant to further increase the satisfaction of not only our customers but also our employees, owners of the company, suppliers, expert partners and inspecting authorities.